Software Support Branch

The Software Support Branch designs, develops, unit tests, and maintains financial software developed specifically for NOAA.  The branch ensures the quality of the design of interfaces and other new automated routines, verifying that this software integrates with CFS in conformance with the principles of good financial management and contributes to the smooth operation of the system.  It performs reviews of design, implementation, and other documents prepared by the DOC.  The branch, in conjunction with end users, identifies requirements for data warehouse reporting information.  It performs acceptance testing of data warehouse software.  The branch develops software that meets the functional needs of the user community, follows established standards, and interfaces properly with existing technologies.  It supports the operation of deployed interfaces, reports and other automated routines by providing second tier help desk support to users and troubleshooting production processing problems.  The branch provides technical expertise to division staff, assisting in the resolution of issues and the development of SQL queries against the database. 

 

Jackie Liles
Acting Chief, Software Support Branch
Phone: (301) 427-1009 x 133