Software Support Branch
The
Software Support Branch designs, develops, unit tests, and maintains financial
software developed specifically for NOAA. The
branch ensures the quality of the design of interfaces and other new automated routines,
verifying that this software integrates with CFS in conformance with the principles of
good financial management and contributes to the smooth operation of the system. It performs reviews of design, implementation, and
other documents prepared by the DOC. The
branch, in conjunction with end users, identifies requirements for data warehouse
reporting information. It performs acceptance
testing of data warehouse software. The branch
develops software that meets the functional needs of the user community, follows
established standards, and interfaces properly with existing technologies. It supports the operation of deployed interfaces,
reports and other automated routines by providing second tier help desk support to users
and troubleshooting production processing problems. The
branch provides technical expertise to division staff, assisting in the resolution of
issues and the development of SQL queries against the database.
Jackie Liles
Acting Chief, Software
Support Branch
Phone: (301) 427-1009 x
133