ADTRAV FEES
     ADTRAV FY09 Transaction Fees

ADTRAV PROFILE (RezProfiler) INFORMATION
     RezProfile Form
     RezProfile Instructions
     RezProfile Reminders (NOAA Travel Advisory 08-4)
     Reservation Reminders (DOC Bulletin 01-08)
    
     RezProfiler Assistance (resides with the Birmingham Call Center):  
          Phone: (866) 430-8929
          E-Mail: DOCRezProfiler@adtrav.com

ADTRAV SURVEY
     DOC Survey: www.osec.doc.gov/oas/e-travel-survey/

ADTRAV TIPS
     ADTRAV Do's and Don'ts
     ADTRAV Frequently Asked Questions and Answers    
     ADTRAV Reservation instructions from NOAA (Travel Advisory 08-2)
     ADTRAV Reservation instructions from DOC (DOC Travel Bulletin 01-08)

ADTRAV WEBSITE
     ADTRAV

AIRLINE BAGGAGE POLICY
      Airline Baggage Policy
      DOC Baggage Policy (DOC Travel Bulletin 06-08)

AIRLINE CHOICE SEATING
      DOC Bulletin 10-08 (Choice Seating - 8/5/08)
      DOC Broadcast on Choice Seating (dated 5/08)    
     Airline Seat Choice Policies
          NorthWest Policy
          US Airways Policy

AIRLINE FUEL SURCHARGES
     Airline Fuel SurCharges

AIRLINE INSPECTIONS
     DOC Announcement on Airline Inspections

AIRLINE TICKETS
     Contract City Pair Fare Changes for FY08 (DOC Travel Bulletin 02-08)
     DOC Non-Refundable Ticket Policy (DOC Travel Bulletin 05-08)
     United Airlines Purchase Restrictions (Effective 7/15/08)

TRAIN (AMTRAK) UPDATES
     Amtrak Refund Fees

ADTRAV OFFICES
(Offices are open 8:00 am to 6:00 pm (local time), Monday thru Friday)

Herbert C. Hover Building (HCHB) on-site
Room 2069, 1401 Constitution Ave. NW, Wash, DC  20230
(services employees in Wash, DC)
Phone: (202) 482-1543
Fax (205) 949-4217 or (205) 451-0032
After Hours: Call the Call Center: (866) 430-8929
E-Mail: HCHB@OnSite@adtrav.com
HCHB Wallet Reference (use cardstock paper)

Silver Spring Metro Complex on-site
SSMC2/Room 01230, Silver Spring, MD  20910
(services employees in the Maryland area)  
Phone: (301) 713-2407
Fax (205) 949-4217 or (205) 451-0032
After Hours: Call the Call Center: (866) 430-8929
E-Mail: NOAAOnSite@adtrav.com
SSMC Wallet Reference (use cardstock paper)

Hawaii Office (contracted to Panda Travel)
1017 Kapahulu Ave, Honolulu, HI  96816
(services employees in Hawaii, Guam, and American Samoa) 
Phone: (808)738-3591 (dedicated to DOC)
(888) 726-3288 #6 or (808)-738-3300
Fax (808)738-3375
After Hours: 888-726-3288
E-Mail: Corporate@panda-group.com
HI Wallet Reference (use cardstock paper)

Alaska Office (contracted to US Travel)
999 E. Tudor Rd, Ste 200, Anchorage, AK  99503
(services employees in Alaska) 
Phone 800-544-2217 or (907)561-2434
Fax (907) 561-7495 or (907)786-0180
After Hours: Call 888-423-2434
E-Mail: toni.hood@ustravel.us; tami.vania@ustravel.us; debra.hedlund@ustravel.us 
AK Wallet Reference (use cardstock paper)

Birmingham Alabama Call Center
(services all other employees) 
Phone: (866) 430-8929 or (205) 313-3782
Fax (205) 949-4233
After Hours: Call Regular Number
E-Mail: DOCCallCenter@adtrav.com  
Call Center Wallet Reference (use cardstock paper)

*Calls made after normal hours of operation (8 am to 6:00 pm local time) will be forwarded to the Call Center as an “after hours call” and assessed a $15 fee in addition to the transaction fee charged for the ticket

RezProfiler Assistance (resides with the Birmingham Call Center)
Phone: (866) 430-8929
E-Mail: DOCRezProfiler@adtrav.com