ADTRAV ANNOUNCEMENTS
DOC Announcement for New TMC
Services (8/28/07)
DOC Announcement for New TMC
Services (9/14/07)
NOAA Announcement for New TMC Services
(Travel Advisory 08-1)
NOAA Announcement for New TMC Services
(Travel Advisory 08-2) |
ADTRAV E-MAIL ADDRESSES FOR
RESERVATIONS
On-Site Reservations: www.virtuallythere.com (SABRE System)
Call Center Reservations: www.mytripandmore.com
(Worldspan System) |
ADTRAV FAX CONFIRMATION
E-mail ADTRAV to confirm receipt of a faxed authorization: doccallcenter@adtrav.com |
ADTRAV
FEES
ADTRAV FY10 Transaction Fees
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ADTRAV
PROFILE (RezProfiler) INFORMATION
RezProfile Form
RezProfile Instructions
RezProfile Reminders (NOAA Travel
Advisory 08-4)
Reservation
Reminders (DOC Bulletin 01-08)
RezProfiler Assistance (resides with the
Birmingham Call Center):
Phone: (866) 430-8929
E-Mail: DOCRezProfiler@adtrav.com |
ADTRAV
SURVEY
DOC Survey: www.osec.doc.gov/oas/e-travel-survey/ |
ADTRAV
TIPS
ADTRAV Do's and Don'ts
ADTRAV
Frequently Asked Questions and Answers
ADTRAV Reservation instructions from NOAA
(Travel Advisory 08-2)
ADTRAV
Reservation instructions from DOC (DOC Travel Bulletin 01-08) |
ADTRAV
WEBSITE
ADTRAV |
AMTRAK
Amtrak Refund Fees |
BAGGAGE
POLICY
(airline)
DOC
Baggage Policy (DOC Travel Bulletin 06-08)
Airline Baggage Fees
Latest Baggage Fee
Schedule (4/27/09) |
CHOICE
SEATING (airline)
DOC
Bulletin 10-08 (Choice Seating - 8/5/08)
DOC Broadcast on Choice Seating (dated
5/08)
Airline Seat Choice Policies
NorthWest
Policy
US
Airways Policy |
FLY
CLEAR PASS/FAST PASS (airline)
DOC
Bulletin 09-08 (6/08)
GSA Bulletin 08-05
(effective 6/28/08) |
FUEL
SURCHARGES (airline)
Airline Fuel
SurCharges |
INSPECTIONS (airline)
DOC Announcement on Airline
Inspections |
SECURE
FLIGHT PLAN
Secure
Flight Program Broadcast (12/19/08)
Travel Advisory
09-05 Secure Flight Program
Clarification to Travel Advisory
09-05 Secure Flight Program
Secure Flight Plan Notice
(4/13/09)
Secure
Flight Plan Notice from GSA (4/14/09)
TSA
Secure Flight Plan (7/29/09) |
TICKET
CHANGES/RESTRICTIONS
(airline)
Contract City
Pair Fare Changes for FY08 (DOC Travel Bulletin 02-08)
DOC
Non-Refundable Ticket Policy (DOC Travel Bulletin 05-08)
United Airlines Purchase Restrictions
(Effective 7/15/08) |
TICKETING
FEES (airline)
Airline Ticketing
Fees (10/13/08) |
ADTRAV
OFFICES
(Offices
are open 8:00 am to 6:00 pm (local time), Monday thru Friday) |
Herbert C. Hover Building (HCHB) on-site
Room 2069, 1401 Constitution Ave. NW, Wash, DC 20230
(services employees in Wash, DC)
Phone: (202) 482-1543
Fax (205) 949-4217 or (205) 451-0032
After Hours: Call the Call Center: (866) 430-8929
E-Mail: HCHB@OnSite@adtrav.com
HCHB Wallet Reference (use cardstock
paper)
Silver Spring Metro Complex on-site
SSMC2/Room 01230, Silver Spring, MD 20910
(services employees in the Maryland area)
Phone: (301) 713-2407
Fax (205) 949-4217 or (205) 451-0032
After Hours: Call the Call Center: (866) 430-8929
E-Mail: NOAAOnSite@adtrav.com
SSMC Wallet Reference (use
cardstock paper)
Hawaii Office (contracted to Panda Travel)
1017 Kapahulu Ave, Honolulu, HI 96816
(services employees in Hawaii, Guam, and American Samoa)
Phone: (808)738-3591 (dedicated to DOC)
(888) 726-3288 #6 or (808)-738-3300
Fax (808)738-3375
After Hours: 888-726-3288
E-Mail: Corporate@panda-group.com
HI Wallet Reference (use cardstock
paper)
Alaska Office (contracted to US Travel)
999 E. Tudor Rd, Ste 200, Anchorage, AK 99503
(services employees in Alaska)
Phone 800-544-2217 or (907)561-2434
Fax (907) 561-7495 or (907)786-0180
After Hours: Call 888-423-2434
E-Mail: toni.hood@ustravel.us; tami.vania@ustravel.us; debra.hedlund@ustravel.us
AK Wallet Reference (use cardstock
paper)
Birmingham Alabama Call Center
(services all other employees)
Phone: (866) 430-8929 or (205) 313-3782
Fax (205) 949-4233
After Hours: Call Regular Number
E-Mail: DOCCallCenter@adtrav.com
Call Center Wallet Reference
(use cardstock paper)
Calls made after normal hours of operation (8 am to 6:00 pm local
time) will be forwarded to the Call Center as an “after hours call” and assessed
a $15 fee in addition to the transaction fee charged for the ticket
RezProfiler Assistance (resides with the Birmingham Call Center)
Phone: (866) 430-8929
E-Mail: DOCRezProfiler@adtrav.com
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