NOAA
MAIL MANAGEMENT
HANDBOOK

APRIL 2005

U.S. Department of Commerce
National Oceanic and Atmospheric Administration
NOAA Finance and Administration
Office of the Chief Administrative Officer
Logistics Division
Logistics Management Branch

TABLE OF CONTENTS

Preface		1
Chapter 1	Background and Introduction to Mail Management	1
	NOAA Mail Program	1
	Definitions	3
Chapter 2	External Mail	7
Chapter 3	Personal Mail	13
Chapter 4	Incoming Mail	15
Chapter 5	Outgoing Mail	17
Chapter 6	Internal Mail	20
Chapter 7	International Mail	21
Chapter 8	Guidance on Extremely Urgent Letters	23
Chapter 9	Mail Security Guidance	24
Exhibit 1	Business Reply Mail Format	25
Exhibit 2	Zip Code State Abbreviations	26